Account Registration

Register now for easy access to your account online

My Account gives you secure access to view and manage your account preferences, view and pay bills, set up a Direct Debit, view and input meter readings and consumption, as well as register for additional services such as waste water and more!

If you’re a single site customer, click the ‘Next’ button below to get set up. If you have more than one location, please visit the My Account page and fill out the Multi-site sign-up form on the page. Once you’ve filled out the form, we’ll set your account up for you and let you know when it’s ready to use.

If there’s anything else you need, please visit our My Account FAQ page. If you can’t find what you’re looking for, you can contact our friendly team.

Please note: you will need a copy of your bill for the registration process.

Contact details

Affinity for Business would like to send you information about our goods and services and special offers which we think you might be interested in. We'll only do this if you agree, and we won't share your portal registration information with anyone else who may want to market to you. Please choose how you would like us to contact you:

Tell us about your business

You will find the details requested below on your bill. We'll use the information you give us here to verify your account with us, keeping your data safe at all times.


Next, let us know your billing address

This clever search tool works with any part of your address, the more specific you can be, the quicker it will work. For best results start with the post code followed by building number or name.

Finally, we just need you to create your password

Passwords must be 8 characters or more long and contain at least:
1 uppercase character A-Z,
1 lower case character a-z and
1 special character such as !"£$%
1 number 0-9

We'll use the information you give us here to check who you are and keep your data safe. When you click 'finish' we'll send you an email to validate your account. Data protection is something we take really seriously; we want you to know you can trust us.