Account Registration

Register now for easy access to your account online

My Account is designed to be used by businesses, charities and public sector organisations and gives secure access to view and manage account preferences, view and pay bills, set up a Direct Debit, view meter readings, as well as register for additional services such as waste water.

If you have more than one location, please give us a call on 0345 357 2424 before you register so that we can set-up your account to enable you to see these multiple locations within My Account.

We're always happy to talk to any of our customers, so if there's anything else you need, do give us a ring 0345 357 2424 or get in touch by email, twitter or linkedin

For the registration process that follows, you will need a copy of your bill.

Contact details

Affinity for Business would like to send you information about our goods and services and special offers which we think you might be interested in. We'll only do this if you agree, and we won't share your portal registration information with anyone else who may want to market to you. Please choose how you would like us to contact you:

Tell us about your business

You will find the details requested below on your bill. We'll use the information you give us here to verify your account with us, keeping your data safe at all times.


Next, let us know your billing address

This clever search tool works with any part of your address, the more specific you can be, the quicker it will work. For best results start with the post code followed by building number or name.

Finally, we just need you to create your password

Passwords must be 8 characters or more long and contain at least:
1 uppercase character A-Z,
1 lower case character a-z and
1 special character such as !"£$%
1 number 0-9

We'll use the information you give us here to check who you are and keep your data safe. When you click 'finish' we'll send you an email to validate your account. Data protection is something we take really seriously; we want you to know you can trust us.